I’ve been selling second hand items, off and on, for a couple of years now. I’ve always used either eBay or their free-to-list version, Gumtree. What I don’t like about eBay is the fees. They have updated their fee schedule again, and now in addition to double dipping by charging you a fee as eBay then again as their other company paypal, they want to assess their final valuation fee off the price of the item plus postage.
And here in Australia, that’s a killer. A regular post pack comes in sizes of upto 500g ($8) between up to 3kg ($13) or 5kg ($17). So 10% of those postage costs will now be coming out of your profits on the item sold.
This was after an unsuccessful attempt by eBay to get sellers to offer free postage (they claim this entices more buyers) but add the postage costs on to the item itself. A neat way to give them a bigger cut of the pie that obviously didn’t see the take up they desired because now they’ve changed their fee schedule to ensure that they do get paid a slice of that postage cost, whether you like it or not.
So on to gumtree which is fine but not without it’s problems. For one thing while it is free to list, you will be competing against other people who are paying to stay at the top of search results in categories. To stay at the top for 7 days costs $1.99 but if you really want to shine, the full service treatment costs $14.99, which is pretty unaffordable if you what you’re selling is worth less that $150.
Plus it is a much smaller market, more geared towards household items and furniture that would usually be pick-up only. As such, it’s not really a solution for those items you might sell on eBay seeking a larger audience reach. People searching on gumtree first select their region, so you are not really going to reach many people outside of your area unless they are really looking. Fine if you are holding a rare collectible I guess, but for regular items you are looking to sell quickly and easily, you may be disappointed as your listing slips further back in the search results without ever engaging with people outside of your region.
Additionally, gumtree is set price. There is no auctioning items to the highest bidder. I have recently sold a baby carrier designed for hiking. I thought my price was pretty good, but judging by the number of people contacting me after it sold, the market might have been able to pay a bit extra. If I’d been auctioning it off, I might have made more. Then again,if I’d gone the eBay route, maybe whatever I made would be eaten up by fees.
Lastly, I want to accept payments outside of paypal. Gumtree is almost entirely cash, which is fine, but it means strangers will come to your house to pick up. Staying at home with the baby, I don’t really want random strangers knowing my address. On eBay, I want to encourage people to not pay by paypal, but for a long time, offering paypal has been mandatory. Offering bitcoin payments has been a matter of adding wording to the ad itself and then you are on your own as to how to facilitate that. There is no smooth integration, like with paypal, I guess because eBay doesn’t get a cut of that. (Call me cynical, but that’s their racket, so of course they’re going to block and discourage alternate payment options.)
Thus I have come to the conclusion that eBay and gumtree are no longer viable ways to sell online for me. Additionally, I want to expand from just selling second hand items into crafting some original stuff and I think a proper shopfront is the way to go. To this end, I’ve been looking into etsy, shopify, square or running my own shopfront through a blog, like my buddy Drew over at cryptoparacord.
In my next post I will be detailing what each of these options offer to someone like me and hopefully encourage you to think about why you might choose one to start or expand your own business.